Professor Julien Forder
Director of QSO
PSSRU, University of Kent
Professor Ray Fitzpatrick
Associate Director of QSO
Nuffield Department of Population Health, University of Oxford
Dr Helen Hogan
Associate Director of QSO
Associate Professor in Public Health, London School of Hygiene and Tropical MedicineHelen trained as a general practitioner before undertaking speciality training in public health. She has been a clinical health service researcher at LSHTM since 2006. Her main interest has been the assessment of the scale and scope of avoidable hospital deaths. This research has informed the roll out of the National Mortality Case Record Review Programme across English acute hospital Trusts. Over the last 3 years she has been collaborating with the Intensive Care National Audit and Research Centre on a study to determine the association between hospital services designed to identify and respond to patient deterioration and in-hospital cardiac arrest rates and survival. In 2017 she was awarded a three-year Health Foundation Improvement Science Fellowship.

QSO Staff

Mat Baker
Research Advisor
Professor Sir Nick Black
London School of Hygiene and Tropical MedicineAfter qualifying in medicine from Birmingham University in 1974, he worked in NHS hospitals before running a child health programme in Nepal.  Post-graduate training at Oxford included a doctorate on reasons for the epidemic in surgery for glue ear was followed by writing an Open University distance-learning course, ‘Health and Disease’, with a biologist, sociologist and economist.  In 1985 he moved to the LSHTM and was promoted to a Chair in Health Services Research in 1995.  His main research interests are assessing the quality of care (particularly in surgery, critical care and dementia care), patient-reported outcomes and policy to transform health and social care. In 1996, together with Nick Mays, he founded the Journal of Health Services Research & Policy, which they edited for 21 years. In 2005 he was elected founding chair of  HSRUK and in 2006 published Walking London’s Medical History (new edition 2012) to raise public understanding of health services and health care policy through seven walks through London.From 2007 to 2016 he chaired the National Advisory Group for Clinical Audit & Enquiries for DH/NHS England and was served on several other advisory groups on quality assessment. In 2017 he was knighted for services to health care research.
Jennifer Bostock
Research AdvisorJennifer is the joint PPI co-lead and responsible for the strategic planning and implementation of PPI across the PRU. She has a special interest in long term conditions, social care and ethics. Outside QSO Jennifer is PPI co-lead for PIRU, co- lead for SPHR & Chair of the RDS London Public Advisory Group. A former Wellcome Trust Biomedical Ethics Prize Scholar, Jennifer is Vice Chair of an NHS REC, Acting Chair (permanent deputy chair) of Save the Children REEC & Ethics Lead for RDS London. She has sat on 5 NIHR funding panels including the fellowship interview panel & is currently a member of the HS&DR Board & CRUK early diagnosis. She is Chair of the Expert Advisory Group on Polypharmacty at QMUL, a member of the PPI group of ASCRU, sits on the International and Global Strategic Advisory Group at the dept of Public Health at Cambridge University and PPI Lead for the Cam programme on weight loss maintenance.
James Caiels
PSSRU, University of Kent
Dr Helen Crocker
Nuffield Department of Population Health, University of Oxford
Professor David Cromwell
London School of Hygiene and Tropical MedicineDavid Cromwell is a Health Services Researcher whose work has focused on evaluating how well health services deliver care to patients.  In particular, he has undertaken work that has used linked clinical and administrative datasets to provide greater insight into healthcare practices and outcomes. He has an operational research background and teaches Health Care Evaluation on the MSc in Public Health at the LSHTM.
Alan Dargan
PSSRU, University of Kent
Sarah Godfrey
PSSRU, University of Kent
Chris Graham
Picker Institute EuropeChris Graham is Chief Executive of the Picker Institute, an Oxford-based charity with a mission to promote and improve person-centred care. His principal research interests are in measuring, understanding, and improving people’s experiences of receiving and providing care, especially through large scale quantitative surveys.
Professor Christopher Hodges
Centre for Socio-Legal Studies, University of Oxford
Professor Crispin Jenkinson
Nuffield Department of Population Health, University of OxfordCrispin Jenkinson is Professor of Health Services Research in the Nuffield Department of Population Health in the University of Oxford, and an Official Fellow of Harris Manchester College. His main research interests include patient reported outcomes and health status measurement, the evaluation of patient experiences of medical care, and methodology. He has extensive experience of developing and validating outcome measures and, in collaboration with others, has conducted randomised controlled trials in which such instruments have been primary end-points. He has written and edited a number of books as well as having published over 220 peer reviewed papers.
Dr Karen Jones
PSSRU, University of Kent
Dr Mirza Lalani
London School of Hygiene and Tropical Medicine

Ed Ludlow
PSSRU, University of Kent

Ed is the IT Manager at PSSRU at the University of Kent, and is responsible for the technical collaborative aspects of QSO, as well as advising on social media and other related activities.

Sonia Macleod
Centre for Socio-Legal Studies, University of Oxford
Dr Michele Peters
Nuffield Department of Population Health, University of Oxford
Stacey Rand
PSSRU, University of Kent

Stacey is a Research Fellow at the PSSRU in the University of Kent. Her main research interests are user-reported social care outcomes, especially with regard to measurement and methodology, and social care policy related to family carers. Stacey has been involved in the development and testing of the Adult Social Care Outcomes Toolkit for social care service users (ASCOT) and family carers (ASCOT-Carer), as well as easy-read and proxy-report versions of the instrument, and the translation and cross-cultural adaptation of ASCOT into Dutch, Norwegian and Japanese.

Professor Joanne Reeve
Hull York Medical SchoolJoanne is an academic GP and research lead for the Academy of Primary Carer at Hull York Medical School, who aim to be a home for innovative scholarship driving excellence in primary care. Her own research focuses on strengthening person-centred primary health care. By combining expertise in the design and delivery of expert generalist medical care with methodological experience in complex intervention development and evaluation, Joanne’s work looks at primary care redesign in key areas including frailty, problematic polypharmacy and mental health. All of which is inspired by her work as an inner city GP.
Dr Daniel Roland
PSSRU, University of KentDaniel is a trained economist with focus on health economics. He joined PSSRU Kent in 2016 and worked on projects in collaboration with the European Observatory on Health System and Policies, RAND Europe, the University of York and the University of São Paulo. He has experience in quantitative work with large datasets and on mixed methods projects. Recently he has taken keen interest on health and education inequalities in the developing world. His current interests are in health and social care economics in the UK and elsewhere, Economics of Education, Human Capital accumulation and dynamics, Social Economics and Econometric methods.
Nick Smith
PSSRU, University of Kent
Dr Amy Tallett
Picker Institute EuropeAmy is Head of Research at Picker, where she is responsible for building a diverse portfolio of research projects to facilitate the delivery of high quality health and social care. Research projects utilise quantitative and qualitative techniques to understand and measure people’s experiences of health and social care. She has led on the development of patient feedback measures for children and young people, those with specific long-term health conditions such as pancreatic cancer and sickle cell disease, and for specific services such as neonatal units and health visiting.
Professor Charles Vincent
Experimental Psychology, University of OxfordCharles Vincent trained as a Clinical Psychologist and worked in the British NHS for several years. Since 1985 he has carried out research on the causes of harm to patients, the consequences for patients and staff and methods of improving the safety of healthcare. He is the author of Patient Safety (2ned edition 2010) and many papers on medical error, risk and patient safety. He has advised on patient safety in many inquiries and committees including the Berwick Review. In 2014 he took up a new most as Health Foundation professorial fellow in the Department of Psychology, University of Oxford. With Rene Amalberti he has recently published ‘Safer healthcare: strategies for the real world’ Springer, Open Access (2016). He has recently been appointed Director of Oxford Healthcare Improvement a centre based in Oxford Health NHS Foundation Trust.

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