Welcome

The National Institute for Health and Social Care Research, Policy Research Unit in Quality, Safety and Outcomes of Health and Social Care (NIHR QSO PRU) 2024 to 2028 will lead research to improve quality of health and social care. To do this we will look at how safe care is, how well it works – its effectiveness, people’s experience of their care and how problems with care are dealt with and resolved, including by legal means. 

Director of the PRU, Karen Jones is based at the University of Kent, and leads a collaboration with the Universities of Oxford, Leeds and Bradford, and Picker 

Our research into quality is organised around four themes: Safety, Outcomes, Experience and Resolution as illustrated below:

 

A Decorative illustration detailing how the 4 research themes relate and what elements they contain - for instance "Safety policies (informing practice) - e.g. risk prevention, safety/harm indicators. Click the image to download a pdf version.

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