| Journal Article | Keegan Shepard, Ruta Buivydaite, Charles Vincent | 2021 | How do National Health Service (NHS) organisations respond to patient concerns? A qualitative interview study of the Patient Advice and Liaison Service (PALS) | BMJ Open | |
| Working Paper | Julien Forder, Stephen Allan, Florin Vadean, Daniel Roland | 2021 | Geographical variation in COVID-19 mortality and its relationship to social care provision in England | | |
| Journal Article | Mirza lalani, Helen Hogan | 2021 | A narrative account of the key drivers in the development of the Learning from Deaths policy | Journal of Health Services Research & Policy | |
| Journal Article | Esther Ainley, Cara Witwicki, Amy Tallett, Chris Graham | 2021 | Using Twitter Comments to Understand People’s Experiences of UK Health Care During the COVID-19 Pandemic: Thematic and Sentiment Analysis | Journal of Medical Internet Research | |
| Case Study | Picker Institute Europe | 2021 | Targeting CQC Inspections of GP Practices | | |
| Journal Article | Stacey Rand, Nick Smith, Karen Jones, Alan Dargan, Helen Hogan | 2021 | Measuring safety in older adult care homes: a scoping review of the international literature | BMJ Open | |
| Journal Article | Amy Tallett, Alan J Poots, Chris Graham, Michele Peters,
Rory Corbett, Steve Sizmur, Julien Forder | 2020 | How can patient experience scores beused to predict quality inspectionratings? A retrospective cross-sectionalstudy of national primary care datasetsin the UK | BMJ Open | |
| Journal Article | Laurie Batchelder, Diane Fox, Caroline M. Potter, Michele Peters, Karen Jones, Julien E. Forder and Ray Fitzpatrick | 2020 | Rasch analysis of the long‑term conditions questionnaire (LTCQ) and development of a short‑form (LTCQ‑8) | Health and Quality of Life Outcomes | |
| Journal Article | Helen Crocker, Laura Kelly, Jenny Harlock, Ray Fitzpatrick and Michele Peters | 2020 | Measuring the benefits of the integrationof health and social care: qualitativeinterviews with professional stakeholdersand patient representatives | BMC Health Services Research | |
| Journal Article | Laura Kelly, Jenny Harlock, Michele Peters, Ray Fitzpatrick and Helen Crocker | 2020 | Measures for the integration of health and social care services for long-term health conditions: a systematic review of reviews | BMC Health Services Research | |
